Cookies Policy

1.            Introduction

1.1          Our website uses cookies.

1.2          We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. If you continue to use the website then we will understand that you consent to our use of cookies on your machine.

2.            About cookies

2.1          A cookie is a small data file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Most website operators place cookies on the browser or hard drive of their user’s computer.

2.2          Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

2.3          Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies and can give you a more personalised web experience.

2.4          Cookies gather information about the user’s use of the website or enable the website to identify and track users as they navigate different pages on a website and identify users returning to a website. Cookies can also be used to collect information about the user which allows the website operator or a third party to create a profile of the user, their preferences and their interests for the purpose of serving the user with targeted, interest-based advertising.

3.            Our cookies

3.1          Cookies help us to provide customised services and information. We use cookies on our website to tell us, in general terms, how and when pages in our website are visited, what our users’ technology preferences are and whether our website is functioning properly. If you are using one of our password-protected sites, then the website may use cookies or other technology to help us authenticate you, store and recognise your configuration and user attributes, facilitate your navigation of the website and customise its content so that the information made available is likely to be of more interest to you.

3.2          Essentially we use different types of cookies for specific purposes:

Strictly necessary cookies These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical / performance cookies These are cookies which allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies These are cookies which are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language).
Targeting cookies These are cookies which record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

More information about the individual cookies we use and the purposes for which we use them are set out below.

3.3          We use persistent cookies on our website. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

Cookie Type Purpose Host
modal4720 Strictly necessary To track users’ acceptance of legal terms and conditions and information WH Ireland
wordpress_test_cookie
wp-settings-1
wp-settings-time-1
Strictly necessary For the running of WordPress, the website Content Management System (CMS) WH Ireland
whirelandCookies Strictly necessary To track acceptance of our terms and conditions and privacy and cookies policies WH Ireland

If you wish to know the retention period for data captured through these cookies, please refer to your investment manager.

3.4          We also use cookies for clients accessing the on-line client portal maintained by SEI Investments (Europe) Ltd. The names of the cookies used to access that part of our website, and the purposes for which they are used, are set out below:

Cookie Type Purpose Host
<username>

ArcotTC

Strictly necessary To record a user’s acceptance of the terms of use from the login enrolment process. During login, the system collects certain device characteristics and stores the information encrypted within a cookie. The user will be challenged to answer two security questions if the device characteristics do not match at least 60% with the previously collected information SEI Investments (Europe) Ltd
Machine Fingerprint (MFP/DeviceID component) Strictly necessary This is stored after successfully registering the device. This cookie contains encrypted private/public key of the user. This key pair is used for password verification. If this cookie is deleted, the user will be challenged to answer two security questions SEI Investments (Europe) Ltd
MFA Workflow (Arcot) ID ArcotAuthDid=<alpha string> Strictly necessary This is stored after the user successfully logs into the site after registering the device SEI Investments (Europe) Ltd
GUEST_LANGUAGE_ID Functionality Indicates your language preference SEI Investments (Europe) Ltd
COOKIE_SUPPORT Strictly necessary Indicates whether you support cookies SEI Investments (Europe) Ltd
openglobal_privacy_widget Strictly necessary Indicates your acceptance of the cookie statement SEI Investments (Europe) Ltd

If you wish to know the retention period for data captured through these cookies, please refer to your investment manager.

3.5          We also use cookies for clients accessing the WH Ireland Investor Forum platform maintained by Delio Ltd. The names of the cookies used to access that part of our website, and the purposes for which they are used, are set out below:

Cookie Type Purpose Host
PHPSESSID Functionality This is a session ID for when someone interacts with the platform, each time a user logs onto the platform they are assigned this. Delio Ltd

3.6          We also use cookies for clients accessing the Research & Events Hub maintained by Research Tree. The names of the cookies used to access that part of our website, and the purposes for which they are used, are set out below:

Cookie Type Purpose Host
AspNet.ApplicationCookie Functionality This enables the application to use a cookie to store information for the signed in user. Research Tree
ARRAffinity Functionality This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. Research Tree
__RequestVerificationToken Strictly necessary This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies.It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery.It holds no information about the user and is destroyed on closing the browser. Research Tree
ai_user Functionality This cookie is used by Azure Application Insights to Detect issues, diagnose crashes and track usage in the web application. Research Tree

3.7         Please note that third parties (such as providers of external services like web traffic analysis services) may also use cookies over which we have no control. These cookies are likely to be analytical / performance cookies or targeting cookies.

4.            Analytics cookies

4.1          We use Google Analytics to analyse the use of our website.

4.2          Our analytics service provider generates statistical and other information about website use by means of cookies.

4.3          The analytics cookies used by our website have the following names: _ga

4.4          The information generated relating to our website is used to create reports about the use of our website.

4.5          Our analytics service provider’s privacy policy is available at: https://www.google.com/policies/privacy/.

5.            Blocking cookies

5.1          Most browsers allow you to refuse to accept cookies; for example:

(a)           in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b)           in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c)           in Chrome (version 29), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

5.2          Blocking all cookies will have a negative impact upon the usability of many websites.

6.            Deleting cookies

6.1          If you wish to remove cookies set by our website from your browser in the future, you may delete them.  The instructions for removing cookies from your computer or mobile device depends on the operating system and web browser you use.  You can delete cookies already stored on your computer; for example:

(a)           in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at https://support.microsoft.com/kb/278835);

(b)           in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c)           in Chrome (version 29), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

6.2          Please note, however, that withdrawing your agreement to the use of cookies on our sites will impair the functionality of the website.

7.            Our details

7.1          This website is owned and operated by WH Ireland Group plc, ICO registration number Z620395X, for itself and its affiliates and subsidiaries, including WH Ireland Limited.

7.2          WH Ireland Group plc is registered in England and Wales under registration number 03870190. Its registered office and principal place of business is at 24 Martin Lane, London EC4R 0DR.

7.3          WH Ireland Limited is registered in England and Wales under registration number 2002044 and is authorised and regulated by the UK’s Financial Conduct Authority (Financial Services register number 140773). Its registered office and principal place of business is at 24 Martin Lane, London EC4R 0DR. WH Ireland Limited is a data controller and registered with the UK’s Information Commissioner’s Office under registration number Z5442086.

7.4          You can contact us by writing to the business address given above, by using our website contact form, by email to enquiries@whirelandplc.com or by telephone on 0800 877 8866.